About the Author Dr Gordon Rugg has a BA in French and Linguistics and a PhD in Psychology. A former English Lecturer and field archaeologist, he is now based in the School of Computing and Mathematics at Keele University, and is editor of the journal ?Expert Systems?. His research interests range from medieval crptography to software evaluation and why students underachieve. Marian Petre has a first degree in Pyscholinguistics from Swarthmore College in the USA, and a PhD in Computer Science from University College London. Her career includes working in modern dance and the computer industry. She is Reader in Computing at the Open University, UK, where she set up the Centre for Informatics Education Research. She is currently researching expert behaviour and reasoning in the design of complex systems. Read more
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