Review Buyer's Guide Best-selling industrial engineering books By Monica Elliot Considered the essential reference in quality engineering and management practices, this international standard has been completely updated. Contributed, revised, and edited by a global team of industry experts, the fifth edition has an emphasis on software and provides coverage of the newest methods in planning, control, and results. Written for managers, quality and industrial engineers, and students, this title reaches beyond the management side to address new customer service, supplier relations, and worldwide market standard considerations. Subjects include ISO 9000 and QS 9000; software development; total quality management; self-directing teams; Taguchi methods and techniques; benchmarking; statistical problem solving; and more. (IEEE 2000-12-01) Read more From the Back Cover The International Standard on Quality and the essential reference in quality engineering and management practices, Juran's Quality Handbook has been completely updated for this new edition. Contributed, revised, and edited by a global team of industry experts, this new edition provides penetrating coverage of the newest methods in planning, control, and results, delivering all the tools necessary for successful quality engineering and management well into the next century. In this Fifth Edition, a major revision of the best-selling classic Handbook, you'll find new emphasis on software, and updates in many key areas. Written for managers, quality and industrial engineers, and students, this dynamic new version of Juran's reaches beyond the mangement site to address new customer service, supplier relations, and worldwide market standard considerations. No Management or Engineering library can be complete without it. ISO 9000 and QS9000; Software Development; Strategic Planning; Training. Supplier Relations; Inspection and Testing; Customer Service; Function Deployment; International Activities; TQM and SQP; Self-Directing Teams; Tagushi Methods and Techniques; Supervision; Benchmarking; Statistical Problem-Solving; And More. Read more See all Editorial Reviews
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